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Archive for March, 2011

Hands Chosen as Future Regional Developmental Services Ontario Point of Contact for North East Region

Posted on: March 1st, 2011

There is a significant change coming for the adult developmental services throughout the province. The Ministry of Community and Social Services has established nine future regional Developmental Services Ontario contact points to serve as the front door for adult developmental services and supports (age 18 and over). One of these new contact points will be set up in the North East Region.

After a competitive Expression of Interest process, Hands TheFamilyHelpNetwork.ca has been chosen to be the future regional Developmental Services Ontario contact point in the North East Region.

This change is being put in place because people with developmental disabilities and families have said that the current system is confusing and difficult to navigate. Decisions about who received support and how much support is received are inconsistent, and applying for service at multiple places is frustrating.

The new future regional Developmental Services Ontario contact points will serve as the single point of access to ministry funded adult developmental services and supports beginning July 1, 2011. It will become the “front door” for adult developmental services.

Once fully implemented, future regional Developmental Services Ontario contact points will:

  • Provide information about available services and supports in each community and how the system works
  • Be responsible for the application process for new people seeking developmental services and supports or a chance to their current supports.

While Hands has been identified as the future regional Developmental Services Ontario contact point, this does not mean that they will only have a single location for service. Hands will be required to provide service throughout its entire geographic region, and will work with the ministry and with community partners to ensure their services are accessible to individuals and their families, regardless of where they live.

Community Living organizations and other local developmental service agencies will still continue with their important role as service providers for adults with a developmental disability. These local service providers will be working very closely with Hands to build strong partnerships. The goal for everyone is to build a new single point of access system that works well for people with developmental disabilities and their families.

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