Hands – TheFamilyHelpNetwork.ca is an organization dedicated to helping our community members achieve the best possible care and help they need when they need it the most. Our team is comprised of the most caring, and committed individuals whose primary concern is solving the tasks at hand with compassion, respect and the utmost knowledge and professionalism.
We have over 200 pairs of hands, therefore over 200 leaders. Complete trust and confidence is instilled in all members of Hands to make a difference and it is this culture that fosters our very forward, ever-changing ways in which to service our clients.
Our community based approach through offices across Nipissing, Parry Sound and Muskoka regions ensure that all services are delivered equally to all members of our broad region. Servicing an area as large as ours is something we are very proud of as one of the leading service organizations in Northeastern Ontario. We are proud to be part of the communities we serve and have the privilege to deliver a comprehensive range of professional services and programs to infants, children, youth, families and developmentally challenged adults. It is through these services that we deliver on our Mission to support and improve the quality of life of all those we touch, and strengthen the families and communities we all belong to.
Hands is a not for profit bilingual charitable organization, affiliated and accredited with Children’s Mental Health Ontario, governed by a Board of Directors, and funded by the Ministry of Children and Youth Services.
To provide comprehensive client-centered, professional and skilled services to infants, children, youth, families and developmentally challenged adults that address social, emotional, behavioural, physical and developmental difficulties, and make a positive difference on their quality of life.
To improve the well being of individuals, families and our community through clinically effective partnerships.
Our Fundamental Values
- Client Centered
- Strength Based
Hands, formerly known as Algonquin Child and Family Services, is a provincially recognized organization employing over 200 staff who share a legacy built upon the amalgamation of Concordia Centre incorporated in 1983 and Parry Sound District Children’s Mental Health Services incorporated in 1979.
In 2000 these two organizations became one, creating a new agency known as Algonquin Child and Family Services; cutting across a large geographic area and mandated to provide multiple services and programs in Nipissing and Parry Sound / Muskoka Districts.
Hands Executive Leadership Team
The Executive Leadership Team is the decision-making body relating to organizational matters and operational planning.
Jeffrey Hawkins – Executive Director
Diane-Brown Demarco – Director of Programs and Services
Paul Laperrière – Director of Corporate Services
Board of Directors
Hands Board of Directors
Hands is governed by a Board of Directors, with the Executive Director furthering their objectives and providing executive leadership to Hands’ operations on behalf of the Board of Directors.
The Board of Directors is mandated to ensure Hands is successful in the following areas:
- Providing efficient systems of client service.
- Maintaining a professional and highly skilled workforce.
- Having a positive community profile/presence.
- Advocating for needs services and resources on behalf of clients.
- Optimizing use of limited capital and human resources in provision of service.
- Utilizing “best practices” in delivery of service.
Board Members 2015-2016
|President||Jim White||North Bay/Nipissing|
|Vice President||Frank Brouse||Muskoka|
||Richard Thorne||North Bay/Nipissing|
|Signing Officer||Leah Toth||East Parry Sound|
|Youth Member||Caite Bourque||West Parry Sound|
|Heather Adamson||West Parry Sound|
|Josef Bossart||West Parry Sound|
|Michael Mancari||North Bay/Nipissing|
|Chantal Piché-Rota||North Bay/Nipissing|
|Nancy Cunningham||West Parry Sound|
|Tory Fisher||North Bay/Nipissing|
|Cheryl Sutton||North Bay/Nipissing|
|Arfona Wyn Zwiers||Muskoka|
Nipissing Corporate Advisory Board
|Bruce Knox||President, Knox Insurance Brokers|
|Lori Burns||Director, Atmosphere Design Group|
|Shelley Lechlitner||Faculty for Criminology, Nipissing University|
|Marcus Wheeler||B.E.D.S., M. Arch ., OAA, MRAIC Evan Bertrand Hill Wheeler Architecture Inc|
|Lauri Petz||Regional Vice President, RBC|
|Ben Farella||President & CEO, The Ben Farella Group|