What's New at Hands


About Hands

Hands – TheFamilyHelpNetwork.ca is an organization dedicated to helping our community members achieve the best possible care and help they need when they need it the most. Our team is comprised of the most caring, and committed individuals whose primary concern is solving the tasks at hand with compassion, respect and the utmost knowledge and professionalism.

We have over 200 pairs of hands, therefore over 200 leaders. Complete trust and confidence is instilled in all members of Hands to make a difference and it is this culture that fosters our very forward, ever-changing ways in which to service our clients.

Our community based approach through offices across Nipissing, Parry Sound and Muskoka regions ensure that all services are delivered equally to all members of our broad region. Servicing an area as large as ours is something we are very proud of as one of the leading service organizations in Northeastern Ontario. We are proud to be part of the communities we serve and have the privilege to deliver a comprehensive range of professional services and programs to infants, children, youth, families and developmentally challenged adults. It is through these services that we deliver on our Mission to support and improve the quality of life of all those we touch, and strengthen the families and communities we all belong to.

Hands is a not-for-profit bilingual charitable organization, accredited by the Canadian Centre for Accreditation, governed by a Board of Directors, and funded by the Ministry of  Children, Community and Social Services.

Our Mission

To provide comprehensive client-centered, professional and skilled services to infants, children, youth, families and developmentally challenged adults that address social, emotional, behavioural, physical and developmental difficulties, and make a positive difference on their quality of life.

Our Vision

To improve the well being of individuals, families and our community through clinically effective partnerships.

Our Fundamental Values

  • Client Centered
  • Accessible
  • Responsive
  • Integrated
  • Strength Based
  • Comprehensive

Hands’ Strategic Plan (2016 – 2018)
Download print copy: Print Version. Recommended settings: 11×17 paper, double-sided.

Statement of Rights – Hands TheFamilyHelpNetwork.ca and DSO – North East Region

Protecting the Privacy of Your Personal Health Information – Hands TheFamilyHelpNetwork.ca

Hands TheFamilyHelpNetwork.ca values and embraces diversity, equity and inclusion as fundamental to our mission. Learn more.

Our History

Hands, formerly known as Algonquin Child and Family Services, is a provincially recognized organization employing over 200 staff who share a legacy built upon the amalgamation of Concordia Centre incorporated in 1983 and Parry Sound District Children’s Mental Health Services incorporated in 1979.

In 2000 these two organizations became one, creating a new agency known as Algonquin Child and Family Services; cutting across a large geographic area and mandated to provide multiple services and programs in Nipissing and Parry Sound / Muskoka Districts.

Hands’ Annual Reports:  2016-2017   2015-2016   2014-2015   2013-2014   2012-2013   2011-2012   2010-2011   2009-2010

Hands Executive Leadership Team

The Executive Leadership Team is the decision-making body relating to organizational matters and operational planning.

Jeffrey Hawkins – Executive Director
Paul Laperrière – Director of Corporate Services

Board of Directors

Hands Board of Directors

Hands is governed by a Board of Directors, with the Executive Director furthering their objectives and providing executive leadership to Hands’ operations on behalf of the Board of Directors.

The Board of Directors is mandated to ensure Hands is successful in the following areas:

  • Providing efficient systems of client service.
  • Maintaining a professional and highly skilled workforce.
  • Having a positive community profile/presence.
  • Advocating for needs services and resources on behalf of clients.
  • Optimizing use of limited capital and human resources in provision of service.
  • Utilizing “best practices” in delivery of service.

Board Members 2018-2019

President Frank Brouse Muskoka
Vice President Cheryl Sutton Nipissing
Richard Thorne Nipissing
  Heather Adamson West Parry Sound
Arnya Assance West Nipissing
Tonia Blenkarn West Parry Sound
Caite Bourque Muskoka
James Decker West Parry Sound
Jadah Folliott East Parry Sound
Susan Hegge Nipissing
Jean Leblanc West Nipissing
Christiné Misch East Parry Sound
Chantal Piché-Rota Nipissing
PrintFriendly and PDFPrint / imprimer