What's New at Hands


Hands Celebrates Official Opening of New Location

Posted on: April 26th, 2018

On Thursday, April 26, 2018, Hands TheFamilyHelpNetwork.ca celebrated the official opening of their new location at 391 Oak Street East in North Bay. Families, dignitaries, community partners, funders, supporters and employees released balloons to formally open the doors to Hands’ new community and regional Centre.Hands Official Opening Image 04 26 18 F

Jeffrey Hawkins, Executive Director at Hands said, “this new building represents the realization of a 14 year journey, which was made possible through the tremendous efforts and financial contributions of many supporters, including: community members, local corporate leadership, employees and our Board of Directors. We are so appreciative of the support to create an inclusive space to deliver responsive and effective services to children, youth, families and adults.”

The ground breaking for this new $8.5 million clinical building took place in December 2016.  This project was made possible by a $3.4 million contribution by the Province of Ontario, in addition to private donations and fundraising efforts. To realize this project, Hands launched the Family Matters Capital Campaign in 2013, with a goal of raising $1.8 million dollars. Thanks to amazing community support, Hands has just $200,000 left to achieve its target.

“Agencies like Hands are important partners that deliver critical services to young people close to home,” said Michael Coteau, Minister of Children and Youth Services. “Our investment in this larger and more accessible facility will help Hands continue to provide quality service to children and youth with mental health challenges, autism and special needs.”

This new 18,000 ft2 addition to downtown North Bay offers:

  • A warm and welcoming environment for families to receive help;
  •  Services such as walk-in, short- and long-term counselling for children, youth and families, as well as Developmental Services for adults;
  • Increased treatment and therapy spaces to provide better and quicker access to services;
  • Enhanced use of technology, such as virtual connection, to improve connectivity; and,
  • A home base for over 55 Hands employees.

Hands continues to support the community through three additional locations in North Bay, including: an Autism Services location, Child and Youth Mental Health Residential Treatment Centre and Therapeutic Family Home.

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